PRIVACY POLICY

Last Updated: August 15, 2025

1. Introduction

Vidarro (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, including our website, video hosting platform, and related tools (collectively, the “Service”).

By accessing or using Vidarro, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

Name, email address, and contact details

Billing and payment information (processed securely by Stripe, Payments AI, or other authorized processors)

Account login details

Videos, media files, and other content you upload

B. Information Collected Automatically

IP address

Device, browser, and operating system details

Geographic location (approximate)

Video engagement data (views, watch time, click actions, etc.)

Cookies, tracking pixels, and analytics data

C. Cookies and Tracking Technologies

We may use cookies, web beacons, and tracking pixels (including third-party tools like Google Analytics and Facebook Pixel) to enhance your experience, measure site performance, and deliver targeted advertising.

3. How We Use Your Information

We use your personal data to:

Provide and maintain the Vidarro platform

Process transactions and manage your subscription

Deliver transactional and account-related communications

Send marketing and promotional offers (you may opt out at any time)

Improve platform performance and functionality

Protect against fraudulent, unauthorized, or illegal activity

Comply with legal obligations

4. How We Share Your Information

We do not sell or rent your personal data to third parties.
We may share your data only with:

Authorized service providers (e.g., hosting providers, payment processors, analytics platforms) necessary to operate Vidarro

Legal authorities if required by law, court order, or legal process

In the event of a business transfer, such as a merger, acquisition, or sale of assets

5. Content Hosting and Data Storage

Your videos and content are securely stored on our third-party hosting infrastructure with enterprise-grade encryption.
We do not use your content for marketing, demonstration, or promotional purposes without your explicit permission.
You are responsible for ensuring you have the legal rights to upload and share your content.

6. Data Retention and Account Termination

We retain your data for as long as your account is active.

If you cancel your subscription, we may retain minimal account records for billing and legal purposes.

If a payment fails and remains unpaid for approximately 14 days, your account may be suspended or terminated, and your content deleted.

You may request deletion of your account and data at any time by contacting support@vidarro.com.

7. Your Rights

Depending on your location, you may have the following rights:

Access – Request a copy of the personal data we hold about you

Correction – Request updates or corrections to your data

Deletion – Request deletion of your account and personal data

Portability – Request an export of your data in a portable format

Opt-Out – Opt out of marketing emails at any time

Requests can be submitted to support@vidarro.com. We will respond within the time frames required by applicable law.

8. Children’s Privacy

Vidarro is not directed to children under the age of 13, and we do not knowingly collect personal data from anyone under that age. If we learn that a child under 13 has provided personal data, we will delete it promptly.

9. Security Measures

We use industry-standard security practices, including encryption, firewalls, and secure access controls, to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.

10. Service Availability and Data Loss

We strive to maintain 99.9% uptime. In rare cases where service is unavailable for more than 14 consecutive days, you may request a refund for that month’s payment. We are not responsible for losses from outages, interruptions, or data loss beyond this provision.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of Vidarro after such changes means you accept the updated policy.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: support@vidarro.com
Address: 8383 Wilshire Blvd Beverly Hills, CA 90211​